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Troubleshooting
Bridge down, plugin missing, waitlist, credits, and Modeling inspect failures — from the product as it ships.
Last updated 19 September 2026
Unreal bridge will not connect
Confirm the project is attached, the Dola plugin is installed for that project, and Unreal Editor is open on UE 5.7 after a first install. Handshake failures the editor specialist reports include plugin_absent, handshake_timeout, and wrong_project. Re-run Install Dola plugin rather than inventing a console command.
No installer / waitlist
Releases are for signed-in users with access. If the dashboard still shows the waitlist, you do not have the download yet. Join or check the waitlist.
Model calls fail or stop
Inference is hosted. A 401/402-style provider failure usually means the session or credit allotment — not a broken Unreal install. Check models and pricing.
Modeling looks empty or incomplete
The modeling specialist should inspect the live Babylon scene before claiming done. Empty, thin-massing, off-camera, or overlapping-origin results are failures, not a finished tree. Stay in Modeling mode for mesh work; do not expect Unreal to show that viewport.